WHO WE ARE
Who We Are
With over 150 years of expertise, our Engineering Inspection Service keeps our customers' businesses moving by protecting their people and their property. We help them look after the safety of their customers and employees, ensuring their plant and machinery is completely safe to operate and that they have complied with their legal inspection obligations.
The main regulations which govern plant and machinery are:
- Lifting Operation and Lifting Equipment Regulations 1998 (LOLER)
- Pressure Systems Safety Regulations 2000 (PSSR)
- The Electricity at Work Regulations 1989
- The Control of Substances Hazardous to Health Regulations 2002 (COSHH)
- The Provision and Use of Work Equipment Regulations 1998 (PUWER)
Please refer to our 'Know How Engineering Inspection Guide' for more detail regarding the relevant legislation. The work we do can be varied, from undertaking inspections on a pressure vessel in a power station, to a portable compressor on a farm. But our attention to detail and commitment to our promises doesn't change. Such is the depth of our expertise that we are able to provide you with a tailored inspection product, whatever the size or complexity of your business. Whether it's identifying the inspection requirements of plant you have on site, or providing you with access to eREPORT (our online inspection reporting portal) we will ensure the transition of your examinations to Vulcan Inspection Services is managed eff ciently and your plant continues to remain safe to operate.
With a dedicated Account Management Team you have access to technical advice and the latest advances in technology and service standards.
Please watch this short video for a snapshot view of what we do:
INTRODUCTION TO VIS
INTRODUCTION TO VIS
Vulcan Inspection Services is immensely proud of our long association with the NFU Mutual. Since 1997 we have worked very closely with them to understand exactly what their customers need and provide them with a unique, market leading service based on trust and delivery.
Today's legislative and compliance environment is ever-increasing and the profile of these requirements within your business has never been higher. Health and Safety is at the core of what we do and so we understand the standards required for true protection of your businesses. Vulcan Inspection Services has significantly invested in this business to keep advancing technical and service delivery excellence.
We are a National company with a local feel. Vulcan Inspection Services (VIS) has a dedicated Account Management Team based permanently in NFUM's head office. This Team provide outstanding service to the NFUM and its customers and will oversee the transition of your inspection regime to VIS. In addition to this, they will be your first point of contact for all queries related to your inspections.
With over 150 years of expertise, our Engineering Inspection Service keeps our customers' businesses moving by protecting people and property. We currently inspect over 75,000 items of equipment for NFU Mutual's customers using our highly trained Engineer Surveyors who are based all over the country including the Isle of Man, and Northern Ireland.
We are an A type inspection body accredited by UKAS and are founding members of SAFed (The Safety Assessment Federation) which is the trade body for Engineering Inspection companies, ensuring consistency across our Industry.
If you would like to talk to one of our team about how we can help your business please call Melissa Boyes on 01789 265355.
WHO WE ARE
The team are based in the NFU Mutual Head office, working alongside the NFU Mutual account team. We are perfectly placed to deal with all of your engineering inspection enquiries:
Melissa has worked in the Engineering Inspection Industry for over 20 years and has managed the NFU Mutual contract since 2004.
Melissa oversees the management of the Account and is responsible for Relationship Management, Account planning and agreeing and delivering our overall strategy. She works closely with NFU Mutual’s team to ensure our proposition evolves in line with their business needs and is also involved in developing our marketing and education strategies. Melissa also enjoys getting out to see customers and NFU Mutual Agents in order to promote safe working practices.
Vanessa has over 25 years experience in the insurance industry and has worked for Vulcan Inspection Services since 2006. She is based in Stratford upon Avon where she is happy to receive your engineering inspection enquiries and provide solutions to your inspection requirements.
CLIENT RELATIONSHIP ADMINISTRATOR
Angelo is the newest member of the Vulcan Inspection Services team joining in 2018 to work along side Melissa, Vanessa, Georgia and Elaine. Based out of the Stratford-Upon-Avon office, he is focused on driving an excellent service for our customers.
Elaine joined VIS in 2018 to help ensure enquiries are responded to effectively and quickly. Having spent more than 17 years working directly for NFU Mutual, she has a close understanding of our customers’ needs and endeavours to meet these at all times.
CLIENT RELATIONSHIP ADMINISTRATOR
Georgina also joined the VIS team in 2018. Like her colleagues, she is focused on meeting the needs of our customers and her priorities include processing pricing queries and managing reporting.
A DAY IN THE LIFE OF A SURVEYOR
A DAY IN THE LIFE OF AN ENGINEER SURVEYOR
"I’ve been an Engineer Surveyor with Vulcan Inspection Services for nearly 10 years covering the machinery discipline for the whole of Cornwall."
Cornwall is very diverse in terms of the types of customers we service and also in the range of machinery we inspect. Businesses include farming, steel fabrication, food production, quarrying, air force & naval bases, offices,
The variety of equipment that we examine makes for a challenging role, but it also makes the job really interesting. Technology is always advancing so we’re continually seeing new and more sophisticated models of all kinds of machinery arriving at sites. We keep up to date with all these changes by undertaking continuous training and via Technical Bulletins which are issued by our Technical Team in Manchester.
What I really enjoy about being an Engineer Surveyor is getting around the country and visiting such a wide variety of people. It’s nice to go back to a site and see a familiar face year after year and get to know their business, treating it as if it’s your own. I also enjoy the challenge of visiting a new customer and developing a relationship with them.
One of the biggest challenges we face when completing inspections is gaining safe access to the machinery. We often have to work very closely with customers to employ a safe system of work in order that we comply with the Working at Height Regulations (2005) and to ensure that we undertake our examination safely and thoroughly.
In my job, it’s always vitally important to get to know the customer and their business needs; to be flexible and cause the minimum amount of disruption.
We always try to put our customers at the heart of everything we do!